Avoid debit card fraud
Here are some steps you can take to make sure your cards work when you need them:
Notify us if you will be traveling – including when and where – so we can update your account to ensure stress-free purchases at all of your destinations. Your banker can help establish a solid back-up plan, like applying for a credit card or purchasing a gift card1, in advance.
Remember your debit card PIN, even if you rarely use the card at an ATM. You can change your PIN to a number that's easy to remember, but hard for others to guess, by calling AnchorLine at Twin Cities (952) 808-8083, Mankato (507) 625-0405 or Toll-free (800) 425-5150. If you are not able to authorize a purchase with your signature, try using your PIN.
Always carry at least two alternative forms of payment. Anchor Bank Debit Cards are on a Mastercard® and PULSE® networks, and Anchor credit cards are on the VISA® or American Express® network2. In the rare occasion that a retailer may only accept one form of payment or the other, carrying multiple forms of payment makes it easier to ensure a successful transaction.
If you ever notice unusual activity on your accounts – even small dollar amounts – call your banker right away, or use our card management tools available through Anchor Mobile or Online Banking to cancel your card.
Access Card Management tools through Mobile and Online Banking:
MOBILE BANKING APP
- Log in.
- Tap Manage Cards in the fly-out menu.
- Tap Activate, Suspend, or Report Lost or Stolen.*
- Tap Ok/Close/Done on the confirmation screen
ANCHORLINK® ONLINE BANKING
- Log in.
- Click Options.
- Click ATM/Debit Card.
- Click Lost/Stolen box next to your card.
- Click Submit.
*If you are reporting your card lost or stolen, please call your banker to order a new card.
Mastercard is a registered trademark of Mastercard or its subsidiaries in the United States. Pulse is a registered trademark of Discover Financial Services.